Ruoxi has shown professionalism and graciousness in my dealings with her as my agent. She was quick to respond to queries and concerns, proactive in providing added information I needed and over above that, was able to relate it in a clear and understandable fashion. It was evident that amidst her pleasantries, she had a true understanding of me as her client and was able to help me find my dream home as a first-time buyer. Coming from Singapore, I was unsure of the house sale and purchase processes in New Zealand but Ruoxi was patient and succinct with me and that made all the difference. I am now confident enough to know the ins and outs of buying houses in the country and am very appreciative of her efforts. Ruoxi's hardworking and outstanding work ethic eventually paid off and I was able to buy my first home here in New Zealand after having searched for 6 months recently. It has been a pleasure doing business with Ruoxi and it is without hesitation that I would gladly recommend her to other potential buyers or vendors.