Ruoxi is knowledgeable and had great effective communication. 10/10.

We recently sold a property and Ruoxi Wang was one of the agents. From the outset, she was an absolute delight to work with. She provided excellent customer service and was sincere, hard working and always contactable. She was an excellent communicator and networker and very quick to assess and pursue buyer interest, while at the same time remaining measured and courteous. Our property was sold one week before the auction with four bidders, which is in incredible in the current market. I have never seen an agent work so hard to achieve this and would highly recommend her to any potential vendor.

We recently purchased our new home through Ruoxi and couldn’t be happier with the whole process. From start to finish they were professional, helpful and hardworking. Their communication skills were excellent, constantly keeping us informed and happy to answer any questions. They were very professional, but also sincere and compassionate, a pleasure to deal with. I would highly recommend Ruoxi to anyone buying or selling their home. You are in very capable hands with them.

We are very happy to recommend Ruoxi as an agent not just because of the result we achieved through the sale of the house but also her friendly yet professional communication style. We found Ruoxi both tenacious and dedicated where she impressed us from the first meeting and subsequent proposal. Ruoxi continued to deliver with her strong local knowledge, digital marketing skills and her recommendations for a great marketing campaign. We really enjoyed her blend of professionalism and friendliness.

Ruoxi has shown professionalism and graciousness in my dealings with her as my agent. She was quick to respond to queries and concerns, proactive in providing added information I needed and over above that, was able to relate it in a clear and understandable fashion. It was evident that amidst her pleasantries, she had a true understanding of me as her client and was able to help me find my dream home as a first-time buyer. Coming from Singapore, I was unsure of the house sale and purchase processes in New Zealand but Ruoxi was patient and succinct with me and that made all the difference. I am now confident enough to know the ins and outs of buying houses in the country and am very appreciative of her efforts. Ruoxi's hardworking and outstanding work ethic eventually paid off and I was able to buy my first home here in New Zealand after having searched for 6 months recently. It has been a pleasure doing business with Ruoxi and it is without hesitation that I would gladly recommend her to other potential buyers or vendors.

I would like to take the opportunity to write this letter regarding the great experience that I, my daughter & son-in-law enjoyed while working with Ruoxi on the purchase of our lovely house last year. Ruoxi is passionate, thorough and a consistent communicator. We were very well informed with each step of the procedure and Ruoxi was always available to answer any questions we had. I wouldn’t hesitate to recommend Ruoxi to any person who is looking to buy or sell a home, as well as seek her service in any of our future real estate transactions.

Found her very honest, trustworthy and extremely competent. Very efficient yet pleasant to deal with and responded very promptly to any queries (even at 11pm!) Extremely enthusiastic and had a fresh perspective on our issues relating to timing and needs. Can recommend to all vendors.

We had Ruoxi and Dickson sell our house in St Heliers, which was a great experience and a great outcome. The house had been my mothers home of many years, and at the time of the sale, neither my mother or myself were living in Auckland. Rather than this being an issue, Ruoxi and Dickson were amazing - they managed the pre sales set-up, marketing campaign and open homes impeccably - and the level of dialogue, reporting and open discussion we had throughout was invaluable to us. Ruoxi initially presented their approach and team capability, which was both deeper and yet more yet focussed than I had experienced when selling houses previously. With mum’s house, they knew the area, the market and had a very strategic approach to identifying buyer groups and then presenting the attributes of our house to them. Adding to that, they speak multiple languages, have a comprehensive ability to leverage social media – they are adept at positioning, storytelling and delivering compelling marketing. They have a strong group of collaborators (from house dressers, valuers, gardeners and marketing production teams) who all worked well together made this an easy and stress free experience. Throughout our engagement, they were on to it, really smart in their suggestions and very on point with their strategy for selling the house. We sold our house early in to the planned campaign, and we are really happy with the outcome. They are young, connected, and were always available (due to my remote location at times during the campaign we were in touch using modern technology and applications when call calls were not an option). We had many conversations and ultimately negotiated the successful sale agreement late one evening – their commitment to making the process a transparent and smooth one for us went above and beyond. I have no hesitation recommending Ruoxi and Dickson - they work really hard, are up front, honest and always positive!

It is with pleasure that we write this testimonial for Ruoxi and Dickson, of Ray White. They have both provided us with exceptional service during the preparation, marketing and selling of our Orakei home. Their success speaks for itself but they also made it an enjoyable process. Their superb knowledge of property matters from the market itself to marketing and legal matters ensured that at all times we felt confident knowing we were in good hands. Ruoxi & Dickson worked tirelessly through the difficult circumstances of the lockdown to meet the needs of interested parties and maximise the opportunity for a sale. We are convinced their dedication and commitment along with their incredibly professional and personable manner, contributed to a good outcome. Highly recommended.

Great working relationship with Ruoxi and Dickson. End result very pleasing for all involved. Ruoxi is extremely professional and covers every imaginable detail to ensure the best result for your house sale. Highly recommend Ruoxi and Dickson as your agents whether buying or selling.

Ruoxi and Dickson are fantastic to deal with. We loved their approach to selling our property, their innovative marketing, the ideas they gave us on how to prepare the house for sale, and the result they achieved for us. We would definitely love to work with them again in the future.

I recently had the pleasure of working with Ruoxi and Dickson to sell my house and I can’t recommend them highly enough! They go above and beyond in maximising the opportunities to ensure the best outcome is achieved. A dedicated and focused team! From the outset I was impressed with their energy and enthusiasm for marketing my home. Their proactive approach and use of digital technology gave me confidence my property would gain maximum exposure to the appropriate target markets. Their help and advice and attention to detail in managing all aspects of the sale meant the process went smoothly and their respective legal backgrounds proved particularly valuable in handling a couple of issues that came up. At all stages of the process I felt like a valued client and that they had my best interests at heart. They kept me well informed throughout, and responded to my queries and concerns promptly which went a long way toward keeping my stress level under control! They really were super to work with. Very professional, and yet friendly, thoughtful and caring at the same time—a refreshing approach.

We used Ruoxi to sell our home and we couldn't be happier with the outcome. In a flat market Ruoxi's skill, professionalism, excellent communication and tenacious hard work resulted with us selling at auction for 16% above our CV. Not an easy task. Prior to having our home on the market we had a list of 5 agents to call to appraise our home, but through her clever social media platforms, Ruoxi found us. We were very happy with her appraisal and her outside-the-box marketing campaign so decided to sign with her as our agent. We're so thrilled we did. Every cent we paid on commission fees was earned by Ruoxi and we've never known an agent to work so hard, to achieve her client's a tremendous outcome. We loved Ruoxi's approach, her humility, her honesty and her skill to find and nurture buyers to come through our open homes. Ruoxi it has been a huge pleasure having you work with us and we're so thrilled you reached out to us. Thank you Ruoxi